description
Job Duties and Responsibilities:
- Facilitate calls from customers regarding replacement equipment needs, translate that into an equipment list
- Translate plans and specifications into a specific list of equipment/products needed for job by selecting appropriate equipment for application
- Prepare and complete accurate and timely quotes and submittal packages
- Estimate pricing for needed products and send quotes to customers
- Partner with Territory Managers on projects/jobs to maintain customer satisfaction
- Seek out training opportunities to expand product knowledge and understand processes to enhance the customer’s experience
- Answer customer calls and provide a high level of customer service
- Maintain regular and punctual attendance
- Work cooperatively with others
Qualifications:
- Bachelor’s degree preferred
- Commercial HVAC experience preferred
- 2 years Customer Service experience preferred
- Computer skills with Word, Excel, and Outlook
- Excellent written and verbal communication skills
Habegger is an equal opportunity employer.
