careers

Customer Service Representative

description

Company Overview:

Habegger Corporation is a dynamic sales and wholesale HVAC distribution company that is nationally recognized as an industry leader. Habegger Corporation is family owned and run. Habegger is the 7th largest HVAC distributor in the U.S. and the largest independent Bryant distributor in North America. In 2022 Habegger celebrated its 70th anniversary of serving customers first. We employ over 650 people with over 14,000 cumulative years of HVAC expertise. The Habegger Corporation is an award-winning company, receiving consistent recognition, awards and accolades from our manufacturing partners and other industry organizations.

Job Requirements:

The Habegger Corporation is currently seeking a Customer Service Representative in the Columbus market with experience in the HVAC industry that is responsible, organized, and customer service oriented. As a CSR, you will be the face of Habegger for customer order fulfillment and interfacing via phone, email, and in person. The goal for this position is to provide our customers with a quality customer experience that will create long-term customer relationships.

Within Habegger, customer experience is top priority which requires CSRs to have a great understanding of the customer’s needs and the ability to exceed their expectations. Furthermore, timeliness and professionalism are required for his position.

Key Skills:

  • Superior customer experience skills
  • Strong computer skills, excellent verbal communication skills
  • Positive attitude, safety and team oriented, maintain a professional appearance
  • Ability to interface with customers internally and externally
  • Clean, organize, and maintain all equipment/products
  • Want to grow within the company, sense of urgency

Qualifications:

  • High School Diploma or GED required
  • HVAC industry experience preferred
  • Customer Service experience preferred
  • Familiarity with Microsoft Office is a plus

benefits

Benefits:

  • 401k and profit sharing
  • Medical, dental, vision, life, and more insurance plans available
  • Bonus opportunities
  • Growth opportunities

The Habegger Corporation is an Equal Opportunity Employer.