description
HVAC Technical Support Advisor
Habegger Corporation is a dynamic sales and wholesale HVAC distribution company that is nationally recognized as an industry leader. Habegger Corporation is family owned and run. Habegger is the 7th largest HVAC distributor in the U.S. and the largest independent Bryant distributor in North America. In 2022 Habegger celebrated its 70th anniversary of serving customers first. We employ over 650 people with over 14,000 cumulative years of HVAC expertise. The Habegger Corporation is an award-winning company, receiving consistent recognition, awards and accolades from our manufacturing partners and other industry organizations.
Primary Job Duties:
- Diagnose errors or technical problems and determine proper solutions.
- Produce timely and detailed service reports.
- Comprehend customer requirements and make appropriate recommendations/briefings.
- Diagnose problems with Habegger Corporation supplied or ordered equipment. Provide field product support as required
- Deliver technical presentations that explain products or services to customers, prospective customers, and staff members.
- Maintain a knowledge of HVAC/R fundamentals and product lines by knowing the function of Habegger product lines, and where and how they are used; knowing the vendors carried and their respective lines; knowing specific features and benefits of most commonly purchased products; staying informed of new products; and utilizing opportunities to further educate self, co-workers and customers.
- Provides counter backup, management support, and training and teaching as required.
Qualifications:
- Technical diploma in HVAC/R or work experience of at least two years in the HVAC/R field.
- Must be certified in EPA universal and 410A.
- Ability to troubleshoot, test, repair and service technical equipment.
- Must be willing to learn and keep current with the latest developments and technology in the industry.
