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    training & events

    Home Training & Events Technician Playbook SERVICE & INSTALLATION PROCESS & PROCEDURES Cincinnati 4/4/24

    Technician Playbook SERVICE & INSTALLATION PROCESS & PROCEDURES Cincinnati 4/4/24

    register for this event
    • Thursday, April 04

    • 8:00 AM - 4:00 PM - Eastern Time (US & Canada)

    • 11029 Dowlin Dr

    • Cincinnati, OH 45241

    • 600


    description

    This class will be meeting at the Laquinta Inns & Suites!

    In this workshop you will:

    • Define your most common Service Calls
    • Create written procedures for diagnosing,
    resolving, and charging your customers.
    • Create a playbook that helps your techs know
    what to do in situations like:
         - Bad Capacitor, Contactor, etc.
         - Undercharged or overcharged system
         - Leaking or short cycling systems
         - Noise issues, changing Blower and Condenser motors
         - Cleaning the Condenser Coil, and much more!

    Your Company has an opportunity to send multiple Service Techs to the same service call. Would there be consistency in the
    diagnosis, repair recommendations, resolution, or charges?
    This will help you create procedures and consistency
     
    This class is eligible for:
    8 NATE CEU
    8 F.A.D. CEU

     


    Cancellation Policy

    Cancellations must be made three (3) business days in advance of class date to avoid being charged full price for the class.


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    Sharonville, OH 45241

    Phone: 513.612.4700

    Fax: 513.612.4701

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