Frequently Asked Questions

Habegger Corp. is a fourth-generation, family-owned HVAC distributor dedicated to supporting contractors with the buying power of a national supplier and the personal service of a local partner. Known for our Big Distributor Inventory and Small Distributor Feel, we provide HVAC equipment, parts, and supplies with local support—helping contractors finish jobs on time, on budget, and with confidence.

An HVAC distributor sells heating, ventilation, and air conditioning equipment and parts to licensed contractors. Distributors like Habegger maintain large inventories across multiple locations to deliver quickly, negotiate better pricing, and offer local technical support—helping you complete jobs faster.

Yes. Habegger offers a full range of HVAC contractor training and certification opportunities, including in-person classes, live webinars, and on-demand e-learning courses. Our programs cover essential topics, including load calculations, installation best practices, and advanced inverter troubleshooting. Many sessions also provide opportunities to earn industry-recognized certifications. Visit the Training section of our website to explore upcoming classes and learn how to enhance your skills and grow your business.

Yes. Because of state regulations, purchases at Habegger are limited to licensed HVAC contractors. To get started, simply complete our quick online account application. Most credentialed contractors are approved within just a few business days, giving you access to our full line of HVAC equipment, parts, and supplies.

Most Habegger HVAC branch locations are open Monday through Friday from 7:30 a.m. to 4:30 p.m. local time. During peak season, select distribution hubs also provide Saturday counter pickup for added convenience. For exact hours by location, please visit our Locations page.

To become an authorized Bryant or Carrier dealer, contact your local Habegger Territory Manager for guidance, or apply directly through the manufacturer's websites: Become a Bryant Dealer or Become a Carrier Dealer. Partnering with Habegger gives you access to dealer support, training, marketing programs, and a full inventory of HVAC equipment and parts to help grow your business.

Yes. Habegger offers co-op advertising and marketing programs for HVAC contractors, though eligibility and details vary by region and brand. To learn more about available co-op opportunities, reimbursement guidelines, and how to qualify, please contact your local Territory Manager.

Yes. Habegger regularly offers seasonal HVAC equipment rebates, parts and supplies bundles, and tool promotions to help contractors save. Current promotions are posted on our Promotions page, and additional contractor-only discounts are available at your local branch and when you log in to your account.

Yes. At the checkout, simply choose Branch Pickup and select your preferred Habegger location for fast, convenient order fulfillment.

After logging in, click your name in the top right corner or go to My Account to access your order history, open quotes, invoices, and saved carts.

Click "Forgot Password" on the login page, enter your email address, and follow the reset link. Still having trouble? Contact us for a temporary password reset at marketing@habeggercorp.com.

Log in, go to Profile Settings under your account tab, and update your addresses, phone numbers, and payment methods at any time.

Yes. Log in and go to My Orders to view order status, invoices, and quotes—available 24/7.

Absolutely. Our online ordering system is available 24/7.

Yes. The Habegger Loyalty Rewards program enables HVAC contractors to earn points on purchases of HVAC parts and supplies. Contact your local branch and complete the enrollment form to determine if you qualify.

Contact your local Habegger branch or submit an online quote request with project details, preferred brands, and timelines. Our team will provide the most competitive pricing.

We accept Visa, MasterCard, American Express, Discover, ACH, and checks. Approved credit accounts may also use payment terms.

If you have a valid government-issued tax-exempt form or resale certificate, Habegger can add it to your account so sales tax will not be charged on eligible purchases. Contact your local branch or account representative to update your profile.

Habegger distributes more than 50 leading OEM and aftermarket HVAC brands, including Carrier®, Bryant®, Payne®, ComfortMaker®, Day & Night®, and Tempstar®. Visit our Brands page to see the complete list of manufacturers we supply.

We stock a comprehensive range of residential and commercial HVAC equipment, including VRF systems, unit heaters, indoor air quality (IAQ) accessories, sheet metal supplies, tools, fasteners, refrigerants, and OEM/aftermarket parts. Browse our online catalog by product category to find what you need.

Yes. Habegger offers high-efficiency HVAC systems, including SEER 2-rated heat pumps, ENERGY STAR® furnaces with up to 98% AFUE, and low-GWP A2L refrigerants. Contractors can filter by efficiency rating or refrigerant type directly in our online shop.

Contractors who log in to their Habegger account can view real-time wholesale pricing across our entire catalog. For project bids or multi-system quotes, contact your Territory Manager for personalized pricing support.

Habegger provides flexible HVAC delivery and pickup options to fit your project needs:

• Free branch pickup for fast, local service
• Scheduled Habegger truck delivery directly to your shop or jobsite
• LTL/freight shipping for large HVAC equipment orders

Most in-stock counter parts are ready for branch pickup in 30 minutes or less. Lead times for HVAC equipment vary depending on branch workload and inventory availability. Contractors can log in to My Orders at any time to track order status and view invoices.

To initiate an HVAC product return, please submit an RMA request in your online account or contact your local Habegger branch with the original invoice number. Our team will provide a return label or pickup instructions to complete the process.

HVAC contractors can log in to their account and access the AIG Warranty Center to submit a warranty claim using the guided online form. For additional support with HVAC equipment or parts warranty claims, please contact your local branch or Territory Manager.

Habegger's senior technical advisors are available to assist with troubleshooting and support for HVAC equipment. Contact us by email at CustomerTechSupport@habeggercorp.com, or call your local Habegger branch for immediate assistance.

Product-specific resources such as installation manuals, specification sheets, and submittal documents are available directly on each product page of our website. For assistance locating the correct file, please email CustomerTechSupport@habeggercorp.com or contact your local branch.

Yes. Habegger provides contractor training programs, including live in-person classes, webinars, and on-demand e-learning courses. Training is listed in the Habegger training section of this website, and many courses qualify for NATE, FAD, or continuing education (CEU) hours/credits. Enroll online to expand your HVAC expertise.

If you don't see your question in our FAQ, please visit our Contact Us page or call your local Habegger HVAC branch. Our team is always ready to provide support with orders, products, training, or technical assistance.